Our commitment to customer service excellence includes
processing your order quickly and correctly, and getting it on its way
to you in a timely manner. Sometimes, however, our customers require
faster delivery, and we do all we can to accommodate your request by
offering several options.
Inside The United States:
The $10 shipping and handling fee added to your purchase
price includes delivery via First Class Mail by the United States
Postal Service (usually seven to ten days to most locations in the
U.S.). If your purchase is a gift, or if you simply require expedited
service, we offer optional delivery via UPS Express (next day
delivery to most U.S. locations*) and Priority Mail from the
U.S. Postal Service (usually three to five days to most U.S. locations).
Please note that we process every order within two
business days of receiving it, not including weekends and holidays.
UPS Expedited Air Service (approx. $35 additional charge) — Need
the fastest possible delivery? We'll process your order within 24 hours
after we receive it and ship it out to you on the next business day for
overnight delivery to your home or office, or upon request direct to a
friend, colleague or family member! Please note that orders are
NOT
shipped on the same day they are received by us due to the amount of
time required for processing.*
Priority Mail Service
($12.50 additional charge) — Highly reliable and very affordable,
Priority Mail from the United States Postal Service
provides fast two to three day delivery to most U.S. locations at a
price that is up to 65% less expensive than its competition. Priority
Mail includes our standard 48-hour order processing commitment.*
International Destinations
(Outside the United States):
A
$10 shipping and handling fee (US$) added to your purchase price
includes international delivery via standard Global Air Mail,
with service to most international locations within 10 to 17 days. We
also offer expedited service via UPS Worldwide Express (two to
three day delivery to most locations*) at an additional charge.
¤ Please note that we process every order within two
business days of receiving it, not including weekends and holidays.
UPS Worldwide Express Service
(approx. $50 additional charge; may be higher to some destinations) —
Our international customer care team has been specially trained to
expedite the handling of your express order to reduce delays and
speed up delivery to you! Your express order is processed within 24
hours of receipt at our customer service center (not including weekends
and U.S. holidays) to help ensure the fastest possible shipping time,
and is delivered to your home or office within three business
days.** We also confirm shipment with your tracking number so that you
can check the progress of your order on its way to you.
* -- Does not include weekends and
holidays.
UPS Expedited Air Service orders are processed on the day we receive
approval from your credit card company; are shipped the
following business day; and are delivered by the UPS on the next
business day in most locations.
Orders received after regular business hours may not be processed until
the following business day, however we will make every effort to
accommodate your request. Subject to
UPS terms and conditions. To insure that you are within a UPS
Expedited service area, please visit the UPS website at
www.ups.com. We reserve the right to ship via alternate
methods at our discretion if service is not available or if additional
charges exceed quoted delivery prices. Shipping prices include an
additional handling fee.
** -- Please visit the UPS website at
www.ups.com
to verify availability of service in your location. Average weight of a
single shipment is 8 ounces from the 11788 Zip Code. Delivery times are
an estimate based on the UPS operations plan and projected delivery time
in the destination country. Your results may vary and cannot be
guaranteed. We reserve the right to ship via alternate methods at
our discretion if service is not available or if additional charges
exceed quoted delivery prices. Shipping prices include an additional
handling fee. Prices quoted in US$.
